Monday, May 30, 2011

Happy employees make for more profitable companies

The virtuous cycle of markets strikes again (BarkingUpTheWrongTree):

The results indicate that employee work perceptions predict important organizational outcomes -- if employees have positive perceptions of their jobs, their organizations benefit via higher employee retention, increased customer loyalty, and improved financial outcomes. Interestingly, the analysis suggests that employee perceptions affect outcomes more than outcomes affect employee perceptions of their jobs.

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