At a soup kitchen in Harlem, Toyota’s engineers cut down the wait time for dinner to 18 minutes from as long as 90. At a food pantry on Staten Island, they reduced the time people spent filling their bags to 6 minutes from 11. And at a warehouse in Bushwick, Brooklyn, where volunteers were packing boxes of supplies for victims of Hurricane Sandy, a dose of kaizen cut the time it took to pack one box to 11 seconds from 3 minutes.
Toyota has “revolutionized the way we serve our community,” said Margarette Purvis, the chief executive and president of the Food Bank.
blogging my (mis)adventures in China between and during bouts of jetlag peppered with random thoughts on investing, strategy and development
Thursday, August 01, 2013
Toyota gives efficiency instead of money to New York food banks
A reminder that the strengths companies have are ones that can be shared with other organizations - and are sometimes worth a lot more than cash. In this way, it also gives employees an opportunity to hone their craft creatively. From the NYT (via HN): "In Lieu of Money, Toyota Donates Efficiency to New York Charity":
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